Privacy policy

Introduction

We are highly committed to protecting personal privacy, and safeguarding personal data is important to us.

We process data in accordance with Regulation EU 2016/679, the General Data Protection Regulation (GDPR), Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights, and all applicable regulations.

This Privacy Policy was reviewed in October 2023 to comply with information and transparency obligations for the website and the data controller, ensuring that any interested party — not just website users — can easily access the general terms on data management. There may be variations until the next review.

Who is responsible for processing your data?

Data Controller: KETTLE PRODUCE ESPAÑA S.L.

NIF/CIF: B73254898

Address: AUT. A7, KM 605, LAS FLOTAS. 30840 ALHAMA DE MURCIA (MURCIA)

Email: kpe@kp-spain.com

What is the origin and type of data we process?

The data we process may come from various sources:

  • Paper, electronic, or digital forms
  • Communication and messaging systems: email, messaging applications, phone, etc.
  • Other lawful sources

The types of data processed vary by the category of the data subject (user, customer, supplier, employee, etc.) and the controller’s activities, including:

  • Identification data: name, surname, image
  • Identification codes or keys: username, employee code
  • Contact addresses: postal, electronic (phone, email, social media profile)
  • Personal and professional characteristics: age, date of birth, qualifications, work experience, resume
  • Economic, financial, and insurance data: bank details, credit card information
  • Payroll-related financial and non-financial data: job position, payslip information
  • Transaction data: supplied and received goods and services
  • Special category data: health, union affiliation, racial origin
  • Other data necessary or implied in the development of our activities

 

Is the information provided by the data subject mandatory?

By selecting the appropriate checkboxes and entering data in required fields (marked with an asterisk) on the contact form or download forms, the data subject expressly and freely agrees that their data is necessary to fulfill their request. Providing information in other fields is optional.

The data subject guarantees that the personal data provided to the data controller is accurate and agrees to notify of any changes. Mandatory data requested through the website are required to provide an optimal service. Without these, we cannot ensure that all services and information will fully meet the data subject’s needs.

What is the purpose of processing your personal data?

Data is generally processed to perform activities related to the controller’s normal operations. Specific purposes may vary by category of data subject:

  • Clients and prospects: management of commercial, pre-contractual, and contractual relations; internal administration; financial management; advertising and marketing; customer support
  • Collaborators, creditors, and suppliers: management of commercial relationships, internal administration, and financial management
  • Employees: HR management, training, communication, occupational health and safety, time tracking, and compliance with legal obligations
  • Candidates: management of resumes, job offers, and hiring processes
  • Website and social media users: user support and communication
  • Visitors: visitor support and access control

Other general purposes include:

  • Creating a commercial profile to personalize offers and communications based on legitimate interest, without automated decision-making
  • Video surveillance for security purposes and lawful employee monitoring
  • Telephone exchanges for recording communications for security, assurance, and quality purposes
  • Financial risk analysis and management of monetary obligations, including reporting overdue payments to credit agencies

 

How long will we retain your data?

Personal data will be retained as long as a relationship exists with the data subject, as long as deletion is not requested, for potential legal liabilities, or as required by law.

For candidates and job applicants, data will be deleted if it does not meet the controller’s needs.

Data deletion is always carried out with confidentiality.

What is the legal basis for processing your data?

We apply various legal bases as required by each processing purpose, including:

  • Informed consent
  • Pre-contractual or contractual commitments
  • Legitimate interest of the controller
  • Applicable legal obligations
  • Other legally prescribed bases

 

Who are the recipients of your data?

Data will not be disclosed to third parties unless necessary, such as: a) authorized processors and auxiliary services; b) public authorities and administrations; c) legally permitted third parties.

What are your rights when you provide and/or we process your data?

As a data subject, you can exercise any of the following rights at any time:

  • Access your data to confirm processing and obtain information
  • Rectify or delete data if it is inaccurate or no longer needed
  • Limit data processing in certain circumstances
  • Receive your data in a structured format (Data Portability)
  • Object to data processing for particular reasons
  • Withdraw consent, which may affect any existing business or contractual relationship

To do so, contact us via the email or postal address indicated above. You may also contact our data protection officer or the Data Protection Agency for further rights information.

Data Security

We adopt the technical and organizational measures necessary to ensure data confidentiality, integrity, availability, and resilience to protect data subjects’ rights.

We comply with GDPR provisions to ensure that data processing is lawful, fair, and transparent.

Communications and Information

We limit electronic communications to those we consider relevant to our users and stakeholders, relating to our company’s functions and activities or communications they have consented to receive.

Should you prefer not to receive these messages, you will have the option to unsubscribe.

Social Media

The controller may have profiles on social media. This policy and any other legal and privacy terms apply to data processing of followers or those linked to our profiles.

The purposes of using these profiles are communication, marketing, and user support.

Employment and Candidate Management

Those interested in employment opportunities can submit professional information through forms, emails, or other means.

Data is processed in line with this privacy policy to manage employment offers, internships, and training, with the data removed once it no longer serves these purposes.